Read Chapters 1 and 2 in the textbook. Choose ONE of the following processes that you frequently encounter as a college student:
- a) enrolling in classes
- b) taking a class
- c) buying a ticket for a concert or game
Describe each process and its inputs, activities, and outputs. What is being converted or transformed in the process? Who are the customers, suppliers, and stakeholders for the process?
Required Textbook(s) and Resources:
Swink. (2014). Managing operations across the supply chain (2nd ed). McGraw-Hill Publishing. ISBN: 9780078024030
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