: Explain effective communication norms in a business setting. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication. Explore the role of international and intercultural interpersonal communications in today’s global businesses. Describe both verbal and nonverbal management communication. Explain approaches for effective written management communication. Analyze various approaches for engaging an audience during a presentation and encouraging active listening. Describe effective methods of conflict resolution. Analyze techniques for leading teams and group meetings
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