Create and critique a selection rating scale for the position of receptionist.
- Select and describe fifteen to twenty factors such as education, experience, abilities, and attitude, for assessment based on the job description provided.
- Describe the measures used to assess candidate skills: resume, interview, other assessment instruments, or behavioral observation or a combination of assessment measures.
- Design instructions for the use of the rating scale.
- Discuss how you would test for reliability and validity of your selection plan.
- Justify your recommendations by citing relevant resource
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